This policy explains in general terms how personal information may be handled when you use the Elattarr (العطار) store. Before publication, review it against your actual Shopify privacy settings, connected apps, and active tracking.
1. Store operator and contact
The storefront operates under the name Elattarr (العطار). For privacy requests, contact support@elattarr.com.
2. Information we may process
When you place an order or contact us, we may process your name, contact details, delivery address, order items, and customer-support messages. The storefront platform may also process technical data such as browser type, device data, usage information, and cookies, depending on the Shopify features and apps actually enabled.
3. Purposes of processing
- Processing, preparing, shipping, and supporting customer orders.
- Facilitating payments, fraud prevention, and meeting legal and accounting obligations.
- Improving website performance and shopping experiences when relevant analytics are enabled.
- Sending optional marketing where an appropriate legal basis applies and an unsubscribe option is available.
4. Service providers and disclosures
We may share information needed to provide the service with Shopify, relevant payment, shipping, support, and app providers. A service being mentioned in a marketing plan does not mean it is active on our store; advertising or analytics providers must be disclosed only after their real use and privacy configuration are verified.
5. Cookies and advertising
Essential cookies may be used for site functionality, with analytics or marketing cookies used only when enabled. Where applicable, customer consent and choice settings are provided through appropriate store privacy features. This policy page alone does not implement a cookie-consent mechanism.
6. Data retention and security
Information is retained as needed for orders, service, legal obligations, and dispute resolution, then deleted or de-identified when appropriate. Technical security depends on Shopify and relevant service providers; no online service can guarantee absolute security.
7. Your rights and requests
Depending on applicable law, you may request access, correction, deletion, or object to certain uses of your information. Email support@elattarr.com; we will review your request in light of applicable rights and lawful record-retention obligations.
8. External links and changes
Our website may link to third-party services governed by their own policies. We may update this policy as our practices or legal obligations change; the current version will be published on our store.